If you have high blood pressure, and you don’t have a death wish (meaning you don’t really want to have a stroke), avoid a trip to Walmart.
If you really want to retain your sanity, avoid Walmart. If you don’t want to be a Baker Act candidate, just don’t go.
So…I needed to replace the dinosaur that was my phone. I know a lot of people that replace their phones every time a new version comes out. Not me! I have only ever owned two cell phones. My first was a Nokia that weighed about 5 pounds but worked wonderfully. I don’t really remember how long I had it, but I loved it. I finally had to replace it. I hate having to learn how a new phone works. I think I got my second phone in 2011. My phone still works, but the service at home isn’t good. I only get good service when I’m leaning over my washing machine in the laundry room. I have gotten tired of answering the phone and telling the other person to hold on and heading for the laundry room. It is especially bad if it turns into a longwinded conversation. Thus, the need for the new phone.
A friend with a similar problem recently got a Consumer Cellular phone and loved it. So I told her Wednesday that I was going the next day to get a new phone like hers. She then informed me that while the phone worked wonderfully, the billing was not. The bill has never been the minimum she signed up for, it has always been more. She is going back to Straight Talk, because it is a flat fee. So I decided to take her advice and get a phone similar to her husband’s, since he has Straight Talk and really likes his phone. So off to Wally World I go.
I made a trip Friday night, found the phone and almost bought it, except the clerk said that the one person who could activate it was not there.. She didn’t come to work that day. So I decide to wait and go back on Saturday. When I got there at 5:20 pm, I was told that the lady had left 10 minutes ago to go to her dinner break. If I could come back at 6:05 she would be back. I went ahead and purchased the phone to save time when she got back. I went and picked up my few groceries and got back to the electronics department at 5:55. She doesn’t show back at 6:05. She’s not back at 6:30. I’ve now been at Walmart over an hour. The clerk in the electronics department knew I was getting impatient and offered to ring up my groceries to save time when the lady returned. Finally, a different clerk was asking me what I needed and she said she might could help and took the phone to begin the activation process. (I thought only one clerk could do this!) About 45 minutes after I was told she would return, the activator clerk returned. She doesn’t help with my activation, she stands around, finally helps one person, then disappears again. I wait, and wait, and wait. Finally, the clerk helping me tells me to take the phone home, everything has been done to it, and it should activate within 24 hours. It normally doesn’t take this long, she’s not sure why it is taking this long. But if it doesn’t activate within 24 hours, bring it back.
My question: Bring it back and what exactly? You will begin the activation process again, you will replace the phone, you just like me sitting on the bench in front of the register looking pretty (but very aggravated)? Once again, I have wasted two trips, and today two and a half hours of my life, trying to get a new phone, and all I have to show is a new, useless phone and an old one that I have to visit the laundry room to use, a terrific headache, really high blood pressure, and a murderous attitude! You have heard of “a day late and a dollar short”? I’m several dollars short, several hours wasted, and no better off. Does anyone else have this kind of luck or is it just me???
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